Workplace Violence: A Wake-Up Call for the Marina Industry

A recent news report detailed a devastating act of workplace violence: a terminated employee who returned to a former workplace, shattering lives in mere seconds. The shock was palpable, with witnesses and first responders expressing disbelief, echoing the common sentiment, “I never thought this could happen here.”

While this tragedy is a stark reminder, statistics reveal a broader, alarming trend. In 2023, the leisure and hospitality industry saw 265 worker fatalities, with violent acts accounting for nearly 50% of those deaths, according to government data released in December.

Have an EAP
The marina industry is not immune to these risks. Consider these questions: Do your staff truly know who is arriving on transient vessels? Have you experienced domestic incidents or substance abuse-related outbursts on your property? Has a disgruntled employee ever made a threat?

OSHA mandates that all employers have an Emergency Action Plan (EAP) (29 CFR 1910.38). While the requirements vary slightly based on the number of employees, all plans should address fire, severe weather and the threat of violence. Critically, the EAP must detail evacuation procedures, assembly points and employee accountability, and all staff must be thoroughly trained.

Marinas present unique challenges: constant turnover of unfamiliar guests, seasonal staff with limited experience and potentially isolated work areas. The standard “Run-Hide-Fight” response to workplace violence may not be universally applicable in a marina environment, especially on docks. Is it safer to jump into the water or board a vessel? These are critical questions your EAP must address.

To mitigate these risks, consider these 10 recommendations, developed by the Fisher Phillips team.

• Establish a zero-tolerance workplace violence policy. Enforce a policy prohibiting all forms of violence and threats.
• Implement security measures for high-risk workers. Equip vulnerable areas with surveillance cameras, panic buttons and physical barriers.
• Train employees on violence prevention and de-escalation. Provide training on recognizing warning signs, de-escalating conflicts and safely exiting dangerous situations.
• Control access to premises. Use keycards, guest logs and secure entrances to limit unauthorized access.
• Ensure adequate lighting in all areas. Illuminate parking lots, docks and other areas to deter crime and enhance safety.
• Develop a workplace violence prevention plan. Address potential scenarios, response protocols and support for affected employees.
• Secure financial transactions. Limit cash handling and train employees to prioritize safety during robberies.
• Hire or partner with security professionals. Employ trained security staff to monitor premises and respond to threats.
• Foster a culture of open communication. Encourage employees to report concerns without fear of retaliation.
• Collaborate with local law enforcement. Partner with police for risk assessments, training and rapid response protocols.

Take Action Now
As the boating season approaches, prioritize workplace safety. Develop or review your EAP, train your staff on evacuation procedures and implement a robust workplace violence prevention program with a zero-tolerance policy. Proactive measures are essential to ensure a safe environment for your employees and guests.

Robert Smith is a safety consultant at Fisher Phillips. He can be reached at rsmith@fisherphillips.com.