Loggerhead Marinas Enhances Customer Service with New Technology

Loggerhead Marinas has launched an updated website, closely coinciding with its new Loggerhead mobile app which features enhancements allowing for easy scheduling of launches, docking, storage, and more. Loggerhead Marinas, owned and operated by Equity Lifestyle Properties Inc., has 23 marinas across five states, a majority within Florida.

The Loggerhead website now highlights a more visually engaging look, with videos and photos showcasing each of the marinas and the boating lifestyle. Along with the latest design, improved search capabilities, and customer engagement elements, the website unifies the digital experience with the mobile app.

The new mobile app was envisioned with today’s boaters in mind, making it easier to schedule boat launches as users can now make and track their request from a phone, tablet, or web browser. Loggerhead Marinas streamlines the customer experience with the app, eliminating the need for voicemails, texting, or waiting on a phone to reserve a launch. In addition to scheduling, users can confirm the status of their reservation, authorize contract renewals, pay bills, receive important marina updates, and customize their outing with amenities like fuel requests, beverage and cooler service, and more, all before they head out on the water.

The Loggerhead portfolio include Riviera Beach, Fish-Tale and Palm Beach Gardens out of Florida, Boathouse in North Carolina, RiversEdge in South Carolina and in the Midwest, Bay Point in Ohio.