Swell Advantage and Square Work Together Toward Improved Customer Service
Published on June 3, 2019Swell Advantage announced that it has teamed up with Square, a payments and point of sale (POS) company, to better service marinas and waterfronts across the United States and Canada. According to Swell CEO and founder Iaian Archibald, the marina industry was hit hard during the 2008 recession resulting in little innovation in marina and waterfront management software for a decade. With the industry growing again and competition between marinas increasing, managers and owners are turning to modern tools to help.
“When we were looking for a POS partner to integrate into our product we knew we didn’t want a basic white label service with limited functionality. Square’s offerings and marina operations are a perfect fit. Square allows direct online payments through our invoices, recurring charges, our customers can swipe a card down on the dock, and they’ve got POS systems to fit any marina office. On top of that they have great inventory, retail and restaurant software as part of their product, all of which are components of a lot of marina operations,” Archibald said.
“We’re excited to integrate with Swell Advantage to better support businesses on the waterfront and in marinas with a comprehensive solution to manage and accept payments for all their business operations, from slip storage to boat rental management to on-site restaurants,” Pankaj Bengani, Global Partnerships Lead at Square said. “Until now, managers and owners had to stitch together different processes and systems to run their business operations. Together, Swell Advantage and Square give waterfront and marina sellers a single view of their entire business and they can make informed decisions.”
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